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Help Desk Support Technician

awarded

Oklahoma State Department of Health

SW1025 - IT Staff Augmentation

OSDH requires a Help Desk Support Technician to provide Tier 1 and Tier 2 support for our staff across the state. The position involves troubleshooting hardware/software issues, managing tickets, and escalating complex problems.

Posted: Nov 15, 2025
Deadline: Feb 14, 2026
Evaluation: Lowest Price
Help Desk
Windows
ServiceNow
Troubleshooting
Customer Service

Total Submissions

5

Under Review

0

Q&A Messages

0

Award Information

Award Date:Dec 1, 2025
Awarded By:Emily Rodriguez
Justification:

Oklahoma Staffing Solutions submitted the lowest hourly rate at $42/hour while meeting all mandatory requirements. The candidate, Sarah Miller, has relevant experience and required certifications.

All Submissions

Proposals received for this posting

Oklahoma Staffing Solutions

Candidate: Sarah Miller • Submitted Nov 18, 2025

Oklahoma Staffing Solutions presents Sarah Miller for the Help Desk position. Sarah has 4 years of help desk experience and holds CompTIA A+ and Network+ certifications...

selected

$42.00/hr

Panhandle Systems

Candidate: Rachel Green • Submitted Nov 22, 2025

Panhandle Systems submits Rachel Green with rural IT support experience ideal for statewide coverage...

rejected

$46.00/hr

Redbud Technologies

Candidate: Kevin Lee • Submitted Nov 21, 2025

Redbud Technologies presents Kevin Lee, CompTIA A+ certified with government help desk experience...

rejected

$44.00/hr

Heartland IT Services

Candidate: Emily Clark • Submitted Nov 20, 2025

Heartland IT Services submits Emily Clark for the Help Desk role with 5 years experience...

rejected

$48.00/hr

Quartz Mountain IT

Candidate: Tom Jackson • Submitted Nov 19, 2025

Quartz Mountain IT presents Tom Jackson with 3 years help desk experience and ServiceNow certification...

rejected

$45.00/hr